Privacy Policy

"Personal Information" refers to "personal information" as defined in the Act on the Protection of Personal Information of Japan, meaning information about a living individual which can identify the specific individual by name, date of birth, address, telephone number, contact information, or other descriptions contained in such information, and data related to appearance, fingerprints, voiceprints, and the insurer number on a health insurance card, which can identify the specific individual from such information alone (personal identification information).

We may ask for personal information such as name, date of birth, address, telephone number, and email address when a user registers for the Service. We may also collect transaction records including users' personal information and payment information from our partners (including information providers, advertisers, and ad distributors; hereinafter referred to as "Partners").

The purposes for which we collect and use personal information are as follows:

• To provide and operate our services
• To respond to inquiries from users (including verifying their identity)
• To send emails about new features, updates, campaigns, etc. of the services users are using, as well as other services we provide
• To contact users as necessary for maintenance, important notices, etc.
• To identify users who have violated the terms of service or who are attempting to use the service for fraudulent or unjust purposes, and to refuse their use of the service
• To allow users to view, change, or delete their own registration information, and to view their usage status
• To bill users for paid services
• Purposes incidental to the above purposes

We will change the purpose of use of personal information only when it is reasonably recognized that the purpose of use is related to the purpose before the change. If the purpose of use is changed, we will notify the user of the changed purpose by our prescribed method or announce it on this website.

We will not provide personal information to a third party without the prior consent of the user, except in the following cases. However, this excludes cases permitted by the Personal Information Protection Act and other laws and regulations.

• When it is necessary for the protection of a person's life, body, or property and it is difficult to obtain the consent of the person
• When it is particularly necessary for the improvement of public health or the promotion of the sound upbringing of children and it is difficult to obtain the consent of the person
• When it is necessary to cooperate with a national agency, a local government, or a person entrusted by them in executing the affairs prescribed by laws and regulations, and obtaining the consent of the person is likely to hinder the execution of the said affairs
• When the following matters have been announced or published in advance, and we have notified the Personal Information Protection Commission:
  1. Including the provision to a third party in the purpose of use
  2. The items of data provided to the third party
  3. The means or method of provision to the third party
  4. Stopping the provision of personal information to a third party at the request of the person
  5. The method of accepting the person's request

Notwithstanding the provisions of the preceding paragraph, in the following cases, the party to which the information is provided shall not be considered a third party.

• When we entrust all or part of the handling of personal information to the extent necessary to achieve the purpose of use
• When personal information is provided in connection with the succession of business due to a merger or other reasons
• When personal information is used jointly with a specific person, and that fact, the items of personal information to be used jointly, the scope of the joint users, the purpose of use of the users, and the name of the person responsible for the management of the personal information are notified to the person in advance or are placed in a state where the person can easily know them

When we are requested by the person to disclose their personal information, we will disclose it to the person without delay. However, if the disclosure falls under any of the following cases, we may not disclose all or part of it, and if we decide not to disclose it, we will notify the person to that effect without delay.

• When there is a risk of harming the life, body, property, or other rights and interests of the person or a third party
• When there is a risk of significantly hindering the proper execution of our business
• When it would violate other laws and regulations

Notwithstanding the provisions of the preceding paragraph, we will not, in principle, disclose information other than personal information, such as historical information and characteristic information.

If the user's own personal information held by us is incorrect, the user can request that we correct, add, or delete (hereinafter referred to as "Correction, etc.") the personal information in accordance with the procedures we have established. If we receive a request from the user as described in the preceding paragraph and determine that it is necessary to respond to the request, we will make the Correction, etc. to the said personal information without delay. When we have made the Correction, etc. based on the provisions of the preceding paragraph, or when we have decided not to make the Correction, etc., we will notify the user of this without delay.

If we are requested by the person to suspend or delete the use of their personal information on the grounds that it is being handled beyond the scope of the purpose of use or that it was obtained by fraudulent means, we will conduct the necessary investigation without delay. Based on the results of the investigation in the preceding paragraph, if we determine that it is necessary to respond to the request, we will suspend the use of the said personal information without delay. When we have suspended the use, etc. based on the provisions of the preceding paragraph, or when we have decided not to suspend the use, etc., we will notify the user of this without delay. Notwithstanding the preceding two paragraphs, if there is a large cost for the suspension of use, etc. or if it is difficult to perform the suspension of use, etc., and if we can take alternative measures necessary to protect the rights and interests of the user, we will take these alternative measures.

The contents of this Policy may be changed without notice to the user, except for laws and regulations and other matters stipulated otherwise in this Policy. Unless otherwise specified by us, the changed privacy policy will take effect from the time it is posted on this website.

If you are a California resident, you have the rights afforded to you by the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). This includes the right to know what personal information we have collected about you, the right to request that we delete your personal information, and the right to opt-out of the sale of your personal information. To exercise these rights, please contact us through the inquiry form below.

For inquiries regarding this Policy, please contact us using the inquiry form below.

Inquiry Form